Frequently asked questions
Do you ship worldwide?
Yes we ship worldwide! Please see our shipping information section for more information on worldwide shipping.
How do you ensure all products are authentic?
All our items are authenticated by a third party specialist who authenticate hundreds of items per day. Once we receive our items, we also go through an authentication process ourselves just to make sure we are 100% happy with the items before we rework them. Please see our authentication page for more information.
I’ve got a question about a product, how do I contact you?
We are more than happy to answer any queries via email or on Instagram! You can contact us via email by emailing firstname.lastname@example.org, or message us on our instagram - @reluxeandco_ Replies can take up to 24-48 hours, depending on what day of the week it is.