Orders & shipping
When will my order be dispatched?
Depending on what day of the week it is, we try to get all UK orders dispatched within 1-3 working days and worldwide orders between 3-5 working days.
Are there any shipping costs?
For UK orders under £200, a shipping cost of £5.95 is charged. For Worldwide orders under £200, a shipping cost of £16.60 is charged.
All orders over £200 will qualify for free UK and worldwide shipping.
Do you cover customs fees and import taxes?
We are not responsible for any customs and import taxes/fees which may be applied to your order, and this is left to the responsibility of the buyers. Furthermore we are not responsible for any delays which may occur due to customs. Please find more on our Shipping Information page.
Do you ship worldwide?
Yes we ship worldwide! Please see our shipping information section for more information on worldwide shipping.
How do I return my order?
If you would like to return your order, or if you have any questions about the return process, please see our refund policy or contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.